MD TruCare
823 Ira E. Woods Ave, STE 200, Grapevine, Texas, 76051
MD TruCare is a highly polarized practice. Many patients praise the doctors and nurse practitioners for their empathy, thoroughness, and life-changing care. However, there are numerous complaints about the office staff, billing errors, and difficulty reaching the office by phone. It seems to be a place where the clinical care is excellent, but the administrative experience can be very frustrating.
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Keep your own records of payments and appointments, as the office billing system can be disorganized.
✓ What Works Well
- Compassionate and caring providers
- Effective treatment plans
- Welcoming environment
✗ Areas to Improve
- Poor office communication
- Billing and insurance issues
- Difficult to reach by phone
- Do they take my insurance?
- Why is it so hard to get a call back?
- Are they good with complex needs?
Dr. Fisher is an exceptional psychiatrist.
The front desk is a mess.
Billing is a nightmare.
- Category Health & Medical
- City Grapevine
- State Texas
- Postcode 76051
- Country United States
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