10640 N Riverside Dr, suite 300, Keller, Texas, 76244
MD TruCare has a very polarized reputation. Many patients love their specific providers, praising them for being thorough and caring. However, there are numerous complaints about administrative incompetence, billing errors, long wait times, and poor communication. It seems to be a clinic where the quality of care depends heavily on the individual provider and your ability to navigate their administrative system.
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Review your billing statements carefully and clarify all potential fees before starting any treatment plan.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin side is a mess.
I felt like a number, not a patient.
Billing is a nightmare.