601-2 Portion Rd, Lake Ronkonkoma, New York, 11779
MD365 in Lake Ronkonkoma is generally well-liked for its friendly staff and convenient, clean office. Many patients appreciate the thoroughness of the providers, particularly Chris Ptak, NP. However, there are recurring complaints about administrative issues, such as difficulty getting referrals, inconsistent prescription policies, and long wait times, which have led some long-term patients to look elsewhere.
If you need a referral, follow up early and often to ensure it's processed correctly.
✓ What Works Well
✗ Areas to Improve
Great care, but the admin side is a mess.
I love the providers, but the office is disorganized.
Convenient, but hit or miss.