Mechanicsburg Eye Associates
100 N Walnut St, Mechanicsburg, Pennsylvania, 17055
Patients love the medical care provided by the doctors, who are described as thorough and knowledgeable. However, there is a significant divide regarding the front desk staff, with many complaints about rudeness and poor communication. While the clinical side is top-notch, the administrative experience often leaves patients frustrated.
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✓ What Works Well
- Highly skilled doctors
- Thorough eye exams
- Great selection of frames
✗ Areas to Improve
- Rude front desk staff
- Poor communication on orders
- Scheduling difficulties
- Are they accepting new patients?
- How long do glasses take to arrive?
Doctors are great, staff needs training.
Excellent clinical care.
Frustrating front office experience.
- Category Health & Medical
- City Mechanicsburg
- State Pennsylvania
- Postcode 17055
- Country United States
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