421 U.S. 31 W Bypass, Western KY Heart & Lung Building, Bowling Green, Kentucky, 42101
The ENT clinic receives mixed reviews. Many patients are satisfied with the medical expertise and the thoroughness of the doctors, particularly for pediatric care. However, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and perceived rudeness from some staff members. It is a clinic where the quality of care often depends on which provider you see.
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If you have a child, ask for specific pediatric-focused providers who are known for their patience and gentle approach.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is frustrating
Very thorough and informative
Wait times are often too long