421 U.S. 31 W Bypass, Bowling Green, Kentucky, 42103
This clinic faces significant criticism regarding administrative operations. Patients frequently report being unable to reach the office by phone, long wait times, and poor communication regarding test results and referrals. While some patients have positive experiences with specific doctors, the overall sentiment is heavily impacted by the perceived incompetence and lack of empathy from the administrative staff.
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If you have an urgent medical need, do not rely solely on phone calls; visit the office in person to ensure your requests are processed.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a disaster
Impossible to reach anyone by phone
Wait times are unacceptable