Med First Primary & Urgent Care - Chapel Hill
1728 Fordham Blvd, Suite 151, Chapel Hill, North Carolina, 27514
This clinic is a mixed bag. Many patients adore specific providers like Betty Haswell, citing her as caring, thorough, and a 'sweetheart.' However, the clinic is plagued by administrative issues, including billing errors, difficulty reaching staff, and inconsistent communication. It is a place where the clinical care can be excellent, but the administrative experience often leaves patients feeling frustrated and undervalued.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, be persistent and keep records of all your insurance communications.
✓ What Works Well
- Caring and thorough providers
- Convenient urgent care hours
- Friendly nursing staff
✗ Areas to Improve
- Frequent billing and insurance errors
- Difficult to reach by phone
- Inconsistent administrative follow-through
- Why is the billing so confusing?
- Is it easy to get an appointment?
Betty is amazing and caring.
Billing is a nightmare.
Hard to get a call back.
- Category Health & Medical
- City Chapel Hill
- State North Carolina
- Postcode 27514
- Country United States
readers daily.