Med First Primary & Urgent Care - James City
2020 Waterscape Wy, New Bern, North Carolina, 28562
This location is generally well-regarded for its clinical care, with many patients praising the providers for being attentive and knowledgeable. However, there are consistent complaints about administrative issues, including long wait times, poor communication, and billing frustrations. It's a practice where the medical staff is strong, but the administrative side often falls short.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing issues, try to resolve them in person rather than online.
✓ What Works Well
- Attentive and knowledgeable providers
- Friendly and professional clinical staff
- Effective treatment plans
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing and insurance frustrations
- Why is the wait time so long?
- How do I get a prescription refilled?
Great care, but administrative side needs work.
Providers are top-notch.
Billing is a nightmare.
- Category Health & Medical
- City New Bern
- State North Carolina
- Postcode 28562
- Country United States
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