Med First Primary & Urgent Care - New Bern
2002 S Glenburnie Rd, Suite 100, New Bern, North Carolina, 28562
This practice is a mix of excellent clinical care and frustrating administrative processes. Many patients love their providers and feel well-cared for, but the billing, scheduling, and communication systems are frequently cited as major pain points. It's a place where the medical staff often outshines the administrative support.
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If you have billing issues, try to resolve them in person rather than online.
✓ What Works Well
- Excellent and caring medical providers
- Convenient location and online scheduling
- Thorough and professional clinical care
✗ Areas to Improve
- Frustrating billing and insurance issues
- Poor communication and follow-up
- Long wait times and scheduling errors
- Why is the billing system so difficult?
- How do I get a prescription refilled?
Great care, but administrative side needs work.
Billing is a nightmare.
Providers are top-notch.
- Category Health & Medical
- City New Bern
- State North Carolina
- Postcode 28562
- Country United States
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