Med First Primary & Urgent Care - Roanoke Rapids
Health & Medical · Primary & Urgent Care

Med First Primary & Urgent Care - Roanoke Rapids

130 Cardinal Dr, Roanoke Rapids, North Carolina, 27870

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Many patients value the friendly, personable atmosphere and the time providers take to listen to their concerns. The staff is often praised for being welcoming. However, there are recurring complaints about long wait times, difficulty reaching the office by phone, and occasional issues with prescription handling and billing transparency.

Review Summary
20
Most Relevant
18
Newest
20
Highest
19
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 84/100
Admin Efficiency 50/100
Pro Tip

Use the patient portal for non-urgent communication to avoid phone wait times.

Urgent Care
Primary Care
Pros & Cons

✓ What Works Well

  • Friendly and personable staff
  • Providers who listen and take time
  • Welcoming office atmosphere

✗ Areas to Improve

  • Long wait times
  • Difficulty reaching the office by phone
  • Issues with prescription accuracy
Frequently Asked Questions
  • Do you take walk-ins?
  • Why is it so hard to reach someone by phone?
User Feedback

Dr. Burrell is great and truly listens.

Wait times can be very long.

Staff is kind but phone communication is poor.

Location Details
Street: 130 Cardinal Dr
Neighborhood: Roanoke Rapids
City: Roanoke Rapids
State: North Carolina
Postcode: 27870
Country: United States
Location
130 Cardinal Dr, Roanoke Rapids, NC 27870
Quick Info
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