200 Cape Fear Cir, #1, Sneads Ferry, North Carolina, 28460
Med First in Sneads Ferry has a mixed reputation. Many patients praise the friendly staff and the thorough care provided by specific providers like Dr. Rich and Dr. Lamont. However, there are significant and recurring complaints about administrative issues, including difficulty getting appointments, long wait times, and poor communication from the front desk.
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The facility is billed as 'Immediate Care' rather than 'Urgent Care,' which can affect insurance coverage—verify this before your visit.
✓ What Works Well
✗ Areas to Improve
Dr. Rich is amazing and truly cares.
The staff is friendly, but the administrative side is very frustrating.
I love my doctor, but I'm considering switching due to the office staff.