Med First Primary & Urgent Care - Southwest
609 Richlands Hwy, Suite 6, Jacksonville, North Carolina, 28540
This clinic has a split reputation. Many patients love the friendly staff and the care provided by specific providers like Dr. Biggs and Dr. Hayes. However, there is a significant number of negative reviews regarding dismissive attitudes, poor communication, and billing issues. Some patients feel the practice is more interested in profit than patient well-being.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex medical issue, consider requesting a specific provider who is known for listening, as experiences vary widely.
✓ What Works Well
- Friendly staff
- Quick appointments
- Good bedside manner (some providers)
✗ Areas to Improve
- Dismissive providers
- Billing transparency issues
- Poor communication
- Is this a walk-in clinic?
- How do I handle billing disputes?
Dr. Biggs is very dismissive.
The staff is great, but the management is lacking.
Good for quick visits, but not for complex care.
- Category Health & Medical
- City Jacksonville
- State North Carolina
- Postcode 28540
- Country United States
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