MedCare Express Urgent Care/ Primary Care
2288 Berlin Tpke, Newington, Connecticut, 06111
Dr. Patel is well-liked for his long-term care, but the clinic's administrative side is a major pain point. Patients frequently report issues with billing, referrals, and getting call-backs. It's a convenient spot for quick care, but don't expect a smooth administrative experience.
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Always double-check your billing statements before leaving the office.
✓ What Works Well
- Dr. Patel is great
- Convenient location
- Fast service
✗ Areas to Improve
- Billing issues
- Poor communication
- Unhelpful front desk
- Why can't I get a call back?
- Is the billing accurate?
Dr. Patel is a gem
Billing is a nightmare
Staff needs training
- Category Health & Medical
- City Newington
- State Connecticut
- Postcode 06111
- Country United States
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