Health & Medical · Primary Care

MedFirst Primary Care at Thousand Oaks

16088 San Pedro Ave, Suite 115, San Antonio, Texas, 78232

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This practice has a very polarized reputation. While some patients appreciate Dr. Gonzales's care, there is a overwhelming volume of complaints regarding rude front desk staff, difficulty reaching the office, and poor administrative follow-up. Many patients feel like 'a number' and report significant frustration with scheduling and communication.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 20/100
Pro Tip

If you choose this practice, be prepared to be your own advocate and follow up repeatedly on referrals and prescriptions.

Inconsistent patient care
Poor administrative standards
Pros & Cons

✓ What Works Well

  • Some patients like the doctor
  • Clean facility

✗ Areas to Improve

  • Rude front desk staff
  • Poor communication
  • Difficulty scheduling
Frequently Asked Questions
  • Is the office accepting new patients?
  • How do I reach them?
  • Why are they so rude?
User Feedback

The staff is terrible.

Dr. Gonzales is okay, but the office is a mess.

Avoid this place.

Location Details
Street: 16088 San Pedro Ave, Suite 115
Neighborhood: Thousand Oaks
City: San Antonio
State: Texas
Postcode: 78232
Country: United States
Location
16088 San Pedro Ave Suite 115, San Antonio, TX 78232
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.