Medi-Help
1691 Washington Rd, Suite 19, Mount Lebanon Township, Pennsylvania, 15228
Medi-Help is a highly valued clinic for many, with patients praising the comprehensive services, convenient hours, and the compassionate care provided by Dr. Nenad and Dr. Bora Janicijevic. Many patients consider them a treasure and a lifesaver for both urgent and primary care. However, there is a significant volume of negative feedback regarding rude front desk staff, difficulty reaching the office by phone, and occasional billing issues. While the clinical care is often described as excellent, the administrative experience can be a major source of frustration.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent need, walk-ins are often the most reliable way to be seen, as phone communication can be difficult.
✓ What Works Well
- Comprehensive on-site services
- Compassionate and knowledgeable doctors
- Convenient hours
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Difficult to reach by phone
- Occasional billing issues
- Are you open today?
- Do you accept my insurance?
- Why is the phone not being answered?
Dr. J and Dr. Bora are the best.
The office staff is often dismissive.
Great for quick, minor medical needs.
- Category Health & Medical
- City Mount Lebanon Township
- State Pennsylvania
- Postcode 15228
- Country United States
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