Medical Center West/Allure Med Spa
1201 S Main St, Suite 110, Boerne, Texas, 78006
Dr. Berry is widely respected for her medical knowledge and long-term commitment to her patients. Many patients trust her implicitly and appreciate her thoroughness. However, there are significant complaints about the office staff, particularly regarding phone communication, billing errors, and general professionalism. While the clinical care is highly valued, the administrative side of the practice is a frequent source of frustration.
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Focus on your relationship with Dr. Berry; be prepared to be persistent with the office staff regarding billing.
✓ What Works Well
- Highly knowledgeable and trustworthy doctor
- Thorough and compassionate care
- Effective medical treatments
✗ Areas to Improve
- Poor phone communication
- Billing errors and lack of transparency
- Unprofessional office staff
- Why is it so hard to reach the office?
- How do I resolve this billing issue?
Great doctor, but the office staff is a major issue
Dr. Berry is excellent, but the administrative side is lacking
Billing practices are confusing and frustrating
- Category Health & Medical
- City Boerne
- State Texas
- Postcode 78006
- Country United States
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