1201 S Main St, Suite 110, Boerne, Texas, 78006
Dr. Berry is widely respected for her medical knowledge and long-term commitment to her patients. Many patients trust her implicitly and appreciate her thoroughness. However, there are significant complaints about the office staff, particularly regarding phone communication, billing errors, and general professionalism. While the clinical care is highly valued, the administrative side of the practice is a frequent source of frustration.
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Focus on your relationship with Dr. Berry; be prepared to be persistent with the office staff regarding billing.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a major issue
Dr. Berry is excellent, but the administrative side is lacking
Billing practices are confusing and frustrating