Health & Medical · Hospital

Medical City Arlington

3301 Matlock Rd, Arlington, Texas, 76015

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Medical City Arlington receives a wide range of feedback. Many patients praise the nursing staff for their compassion and the surgical teams for their expertise. However, there are significant complaints regarding facility cleanliness, billing transparency, and inconsistent communication between doctors and patients. It is a large facility where experiences can vary greatly depending on the department and the specific staff on duty.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Medical City Arlington using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 55/100
Pro Tip

Always request an itemized bill and verify your insurance coverage before any non-emergency procedures.

Cardiac Care
Labor & Delivery
Pros & Cons

✓ What Works Well

  • Compassionate and skilled nursing staff
  • Excellent surgical and cardiac teams
  • Good labor and delivery experience

✗ Areas to Improve

  • Facility cleanliness concerns
  • Billing and insurance transparency issues
  • Inconsistent communication
Frequently Asked Questions
  • Is this hospital in-network?
  • How do I request my medical records?
  • What are the visiting hours?
User Feedback

The nurses saved my life, but the facility needs a deep clean.

Great care, but the billing department is a nightmare.

I felt safe and well-cared for during my stay.