Medical City North Hills
Health & Medical · Hospital

Medical City North Hills

4401 Booth Calloway Rd, North Richland Hills, Texas, 76180

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

This hospital receives very mixed reviews. Many patients praise the nursing staff for their compassion and the quality of care, especially in the cardiac and ICU units. However, there are significant complaints about the ER, including long wait times, poor communication, and perceived negligence. It seems to be a facility where the quality of care depends heavily on the specific unit and staff you encounter.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Medical City North Hills using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

If you have a choice, try to get admitted to the cardiac or ICU units, as they receive the highest praise.

High variability in care
Strong nursing staff
Pros & Cons

✓ What Works Well

  • Compassionate and skilled nursing staff
  • Excellent cardiac and ICU care
  • High-quality food

✗ Areas to Improve

  • Long ER wait times
  • Poor communication and discharge planning
  • Inconsistent quality of care
Frequently Asked Questions
  • Why is the ER wait so long?
  • Is the hospital clean?
  • How is the quality of care?
User Feedback

Nurses are saints, but the ER is a mess.

Great cardiac care, but the food is hit or miss.

Very mixed experience, depends on the unit.