881 NE 7th St, Grants Pass, Oregon, 97526
Patients generally trust the medical expertise here, often highlighting the thoroughness of the eye exams and successful surgical outcomes. However, the billing department and front desk staff frequently draw criticism for poor communication and unexpected costs. While the doctors are seen as top-notch, the administrative side of the business often leaves patients feeling frustrated.
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Always verify your insurance coverage for glasses and exams directly with your provider before your appointment.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the billing is a nightmare.
Very thorough exam, I feel like I have new eyes.
Wait times are a bit long, but the care is worth it.