Medical Group of Kansas City - Brookside
6675 Holmes Rd, Suite 550, Kansas City, Missouri, 64131
This group has a loyal following, with many patients praising the long-term relationships they have built with their doctors. The clinical care is widely seen as excellent and professional. On the flip side, the billing and front-end staff are frequent targets of complaints, with reports of rudeness and poor communication. It is a mixed bag where the quality of the doctor often outweighs the office frustrations.
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✓ What Works Well
- Experienced and knowledgeable physicians
- Strong patient-doctor relationships
- Convenient location
✗ Areas to Improve
- Rude front desk staff
- Confusing billing practices
- Difficulty with prescription refills
- Why was I billed for this service?
- How do I get a faster response from the nursing staff?
Doctors are great, but the billing department is a nightmare.
I've been coming here for 20 years because the care is solid.
The front desk staff makes me want to find a new practice.
- Category Health & Medical
- City Kansas City
- State Missouri
- Postcode 64131
- Country United States
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