Medical Group of the Carolinas - Milestone Family Medicine
Health & Medical · Family Medicine

Medical Group of the Carolinas - Milestone Family Medicine

12 Arborland Way, Greenville, South Carolina, 29615

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients have mixed experiences. Many long-term patients love the doctors, especially Dr. DeRosa and Dr. Melba, for their care and expertise. However, there are frequent complaints about rude front-desk staff, poor communication, and rigid policies that make it difficult to get appointments.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

The doctors are excellent, but be prepared for administrative hurdles and potentially rude front-desk interactions.

High clinical quality
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Knowledgeable and caring doctors
  • Long-term patient relationships
  • Thorough medical care

✗ Areas to Improve

  • Rude and dismissive front-desk staff
  • Poor communication
  • Rigid scheduling policies
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Are the front-desk staff always this rude?
User Feedback

Doctors are great, but the office staff is a nightmare.

Rigid policies make it hard to be a patient.

Great care, but watch out for the front desk.

Location Details
Street: 12 Arborland Way
City: Greenville
Postcode: 29615
Country: United States
Location
12 Arborland Way, Greenville, SC 29615
Quick Info
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