MEDICAL WEST
9301 Dielman Industrial Dr, St. Louis, Missouri, 63132
This company faces significant criticism for poor customer service, long hold times, and billing errors. While some individual employees are praised for their kindness and expertise, the overall experience is often described as frustrating and disorganized. Many patients feel like they are just a number and struggle to get the supplies they need in a timely manner.
We analyze 79 public reviews for MEDICAL WEST using our data models and filter out spam to highlight only authentic feedback.
Keep detailed records of all your orders and billing statements to catch errors early.
✓ What Works Well
- Some helpful individual staff
- Good technical expertise
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long hold times
- Billing errors
- Why can't I reach anyone?
- Where are my supplies?
- Why am I being billed for this?
Worst customer service
Billing is a nightmare
Staff is hit or miss
- Category Health & Medical
- Neighborhood St. Louis
- City St. Louis
- State Missouri
- Postcode 63132
- Country United States
