Medilodge of Okemos
5211 Marsh Rd, Okemos, Michigan, 48864
Reviews for this facility are deeply polarized. Some families are incredibly grateful for the compassionate, professional care their loved ones received, highlighting specific staff members who went above and beyond. Conversely, many others report severe neglect, understaffing, and poor communication, leading to distressing outcomes. It is a place where experiences vary wildly based on the specific care team.
We analyze 78 public reviews for Medilodge of Okemos using our data models and filter out spam to highlight only authentic feedback.
If you have a loved one here, stay highly involved and visit frequently to ensure their needs are being met.
✓ What Works Well
- Modern and clean facility
- Some staff are very caring and professional
- Good therapy and rehab programs
✗ Areas to Improve
- Severe understaffing issues
- Slow response to call buttons
- Inconsistent quality of care
- Is the facility adequately staffed?
- How responsive are the nurses to patient needs?
- What is the quality of the food provided?
Some staff are angels, others seem completely checked out.
The facility looks great, but the care is hit or miss.
Communication with the business office is usually better than with nursing.
- Category Health & Medical
- City Okemos
- State Michigan
- Postcode 48864
- Country United States
