3080 Atlantic Ave, Brooklyn, New York, 11208
Patients are deeply frustrated by the clinic's administrative failures, specifically regarding long wait times and poor communication. While many praise the individual doctors and nurses for their genuine care, the front desk staff is frequently described as rude and unhelpful. Many feel the system is broken, making it nearly impossible to secure timely appointments. It is a classic case of great clinical staff being let down by poor management.
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Walk-ins are often more successful before 11 AM, but expect a multi-hour wait regardless.
✓ What Works Well
✗ Areas to Improve
Doctors are sweethearts but the system is broken
Front desk acts like they own the place
Wait times are a total nightmare