MedLink Athens
2000 Prince Ave, Athens, Georgia, 30606
This clinic is often praised for its kind and attentive providers, particularly Dr. Kong and Dr. George. Patients appreciate the same-day appointment availability and the non-judgmental atmosphere. However, there are consistent complaints about administrative issues, including rude front-desk staff, poor phone communication, and excessive automated messaging.
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If you have sensory sensitivities, be aware that the lobby can be quite loud and bright.
✓ What Works Well
- Kind and attentive doctors
- Same-day appointments
- Non-judgmental care
✗ Areas to Improve
- Rude front-desk staff
- Poor phone communication
- Excessive automated emails
- How do I get a same-day appointment?
- Why is the front desk so rude?
- How do I stop the automated messages?
The doctors are great, but the office staff needs training.
The lobby environment is not very accommodating.
Great medical care, but administrative headaches.
- Category Health & Medical
- City Athens
- State Georgia
- Postcode 30606
- Country United States
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