469 Lewiston Rd, Grovetown, Georgia, 30813
Patients generally appreciate the clinical care provided by the medical staff, often citing quick service and knowledgeable providers. However, the front desk experience is a major pain point, with many reports of rude, dismissive, and unprofessional behavior. Billing issues and poor communication regarding test results are recurring complaints. While some families have had great experiences, others feel the administrative side is a total mess.
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✓ What Works Well
✗ Areas to Improve
Clinical staff is great, but the front desk needs a serious attitude adjustment.
Billing department is a headache and lacks transparency.
Wait times are usually fine, but the lack of follow-up is frustrating.