9105 Franklin Square Dr, #209, Baltimore, Maryland, 21237
The Cardiology department at MedStar Franklin Square receives mixed reviews. Many patients praise the thoroughness and bedside manner of specific doctors like Dr. Mozayan and Dr. Bittar. However, there are significant complaints regarding administrative issues, including long wait times, difficulty scheduling, and poor communication from the front desk. Patients often feel the care is excellent once they are seen, but the administrative hurdles are a major pain point.
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Patients recommend using the online portal for check-in to save time, though administrative follow-up can still be slow.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not.
Excellent care once you get in.
Administrative hurdles are frustrating.