9000 Franklin Square Dr, Entrance 1, Baltimore, Maryland, 21237
The Digestive Disease Center at MedStar Franklin Square is a mixed bag. While the clinical staff and doctors like Dr. Sloane and Dr. Sharma receive glowing reviews for their expertise and bedside manner, the administrative side of the practice is a major pain point. Patients frequently report extreme difficulty in scheduling procedures and getting return calls, which significantly impacts the overall patient experience.
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If you are having trouble scheduling, try visiting the office in person or asking for the practice manager directly.
✓ What Works Well
✗ Areas to Improve
Dr. Sloane is an amazing physician.
The doctors are great, but the admin team is a nightmare.
I love the care, but the scheduling is a headache.