MedStar Health Gastroenterology at MedStar Good Samaritan Hospital
5601 Loch Raven Blvd, 3rd floor, Baltimore, Maryland, 21239
Patients generally report positive clinical experiences with the gastroenterology team, highlighting the professionalism and kindness of the doctors. However, there are significant complaints regarding scheduling, long wait times, and administrative communication. The clinical care is strong, but the front-end experience can be inconsistent.
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✓ What Works Well
- Professional doctors
- Thorough care
- Kind nursing staff
✗ Areas to Improve
- Scheduling issues
- Long wait times
- Poor phone communication
- How long is the wait for an appointment?
- Is the staff responsive to questions?
The doctors are great, but the system is slow.
Very thorough and informative.
Scheduling is a bit of a headache.
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21239
- Country United States
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