12012 Veirs Mill Rd, Silver Spring, Maryland, 20906
MedStar Health Gastroenterology in Silver Spring receives mixed reviews. Many patients praise the doctors for their expertise, kindness, and thoroughness. However, there are frequent and significant complaints about the office staff, including poor communication, long wait times, and billing issues. While the medical care is generally well-regarded, the administrative experience is a major pain point for many patients.
If you have trouble reaching the office, try the patient portal for non-urgent communication.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the staff is a nightmare.
I love Dr. Olsen, she is very thorough.
The office management needs serious improvement.