MedStar Health: Primary Care at Dundalk Professional Center
1576 Merritt Blvd, # 14, Baltimore, Maryland, 21222
Patients generally appreciate the clinical care provided by the doctors and practitioners, often highlighting their thoroughness and empathy. However, the office is frequently criticized for administrative issues, including poor phone communication, billing errors, and inconsistent staff professionalism. While the medical care is strong, the administrative side often causes frustration.
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The clinical team is excellent; if you have administrative issues, try to resolve them in person rather than over the phone.
✓ What Works Well
- Thorough medical care
- Empathetic providers
- Clean environment
✗ Areas to Improve
- Poor phone communication
- Billing issues
- Inconsistent staff professionalism
- How do I reach the office by phone?
- Are they accepting new patients?
Doctors are great, but the office is hard to reach
Billing is confusing
Excellent clinical care
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21222
- Country United States
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