MedStar Health: Primary Care at Honeygo Center
5009 Honeygo Center Dr, Suite 216, Baltimore, Maryland, 21128
This practice receives mixed feedback. While many patients praise the clinical staff and doctors for their professionalism and care, there are frequent complaints about administrative issues, including long wait times, poor communication, and difficulty scheduling appointments. The front desk staff is often cited as a point of contention, with some patients reporting rude or unhelpful interactions. Despite these issues, many patients remain loyal due to the quality of medical care.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a time-sensitive request, try to visit the office in person or use the patient portal.
✓ What Works Well
- Professional and knowledgeable doctors
- Clean and well-organized facility
- Effective medical treatment
✗ Areas to Improve
- Long wait times for appointments
- Poor front desk customer service
- Difficulty with scheduling and communication
- Why is it so hard to get a sick visit?
- How do I reach the office for a refill?
The doctors are great, but the front desk is rude.
I love my doctor, but the wait is ridiculous.
They need to improve their communication.
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21128
- Country United States
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