MedStar Health: Primary Care at Navy Yard
915 Half St SE, Washington, District of Columbia, 20003
Patients are generally satisfied with the medical care provided by the doctors, who are described as thorough and attentive. However, the administrative side of the practice is a major source of frustration, with many complaints about long wait times, poor communication, and confusing billing practices. The front desk staff is often cited as a point of contention.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all billing and follow-up policies before your appointment.
✓ What Works Well
- Thorough and attentive doctors
- Convenient location
- Modern facility
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Confusing billing
- Why am I getting a bill for a virtual visit?
- How can I get a return call?
Great doctors, but the admin side is a mess.
Care is good, but the billing is a headache.
Efficient clinical care, but poor front desk service.
- Category Health & Medical
- City Washington
- State District of Columbia
- Postcode 20003
- Country United States
readers daily.