MedStar Health: Primary Care at St. Clement's
23511 Hollywood Rd, Suite 2, Leonardtown, Maryland, 20650
Patients generally appreciate the compassionate and thorough care provided by the medical staff at this location. Many feel heard and valued, with providers taking the time to explain treatments. However, there are consistent complaints about the administrative side, including long wait times for appointments and difficulties with the phone system.
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Use the patient portal for routine questions to bypass the busy phone lines.
✓ What Works Well
- Compassionate and thorough providers
- Friendly and professional staff
- Good clinical care
✗ Areas to Improve
- Long wait times for appointments
- Difficult phone system
- Administrative communication issues
- How do I schedule a same-day appointment?
- Why is it hard to reach the office?
- Can I see my doctor instead of a PA?
Great care, but the phone system is frustrating.
Providers are excellent.
I feel well-cared for here.
- Category Health & Medical
- City Leonardtown
- State Maryland
- Postcode 20650
- Country United States
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