MedStar Health: Primary Care at Upper Marlboro
9440 Marlboro Pike, Suite 200, Upper Marlboro, Maryland, 20772
Patients generally appreciate the doctors at this practice for their attentiveness and professionalism. However, the administrative staff receives frequent criticism for poor communication, difficulty with prescription refills, and rude behavior. The facility itself is well-regarded for its cleanliness and on-site lab.
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Use the patient portal for messages, but follow up with a call if you don't hear back within 48 hours.
✓ What Works Well
- Attentive doctors
- Clean facility
- On-site lab services
✗ Areas to Improve
- Poor phone communication
- Difficulty with prescription refills
- Rude administrative staff
- How do I get a prescription refill?
- Are virtual visits available?
The doctors are great, but the office staff is incompetent.
It is very hard to get anyone on the phone.
The on-site lab is very convenient.
- Category Health & Medical
- City Upper Marlboro
- State Maryland
- Postcode 20772
- Country United States
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