MedStar Health: Primary Care at White Plains
4225 Altamont Pl, STE 102, White Plains, Maryland, 20695
MedStar Health in White Plains has a mixed reputation. Many patients praise the doctors for being attentive, knowledgeable, and caring. However, there are frequent complaints about administrative issues, including difficulty reaching the office by phone, long wait times, and rude front-desk staff. The clinical care is generally well-regarded, but the administrative experience is a major pain point.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online patient portal for communication, as phone responsiveness is frequently reported as a major issue.
✓ What Works Well
- Attentive doctors
- Knowledgeable care
- Convenient location
✗ Areas to Improve
- Difficulty reaching by phone
- Long wait times
- Rude administrative staff
- Why can't I reach anyone by phone?
- Are the wait times always this long?
Great doctor, but the staff is rude.
Impossible to get anyone on the phone.
They treat you with respect.
- Category Health & Medical
- City White Plains
- State Maryland
- Postcode 20695
- Country United States
readers daily.