MedStar Health: Urgent Care at Rockville
12220 Rockville Pike, Rockville, Maryland, 20852
MedStar Urgent Care in Rockville has a highly polarized reputation. Many patients appreciate the quick, professional, and kind care they receive, especially from the medical staff. However, there are frequent complaints about long wait times, billing issues, and perceived lack of empathy from some providers. The facility's cleanliness and infrastructure are also noted as areas for improvement.
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Check your insurance coverage and be prepared for potential wait times.
✓ What Works Well
- Quick and professional care
- Kind and attentive medical staff
- Convenient location
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Facility cleanliness issues
- How long is the wait?
- Do you accept my insurance?
The staff is great, but the facility needs a deep clean.
I was in and out quickly and the care was excellent.
The billing department is very difficult to work with.
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20852
- Country United States
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