MedStar Health: Women's Health at MedStar Franklin Square Medical Center
9103 Franklin Square Dr, # 305, Baltimore, Maryland, 21237
This center offers high-quality clinical care, with many patients praising the doctors and nurses for their expertise and kindness. However, the practice is plagued by significant administrative issues, including long wait times, frequent appointment cancellations, and poor communication. Patients often feel frustrated by the lack of continuity in care and the difficulty in reaching the office. While the medical outcomes are often excellent, the administrative experience is a major pain point.
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If you are pregnant, try to schedule appointments early in the day to minimize wait times.
✓ What Works Well
- Highly skilled and caring providers
- Excellent labor and delivery experience
- Thorough and informative consultations
✗ Areas to Improve
- Frequent appointment cancellations
- Excessive wait times
- Poor administrative communication
- Why are my appointments always cancelled?
- How can I see the same doctor consistently?
The doctors are great, but the office is a mess.
I love my provider, but the wait is too long.
They need to improve their scheduling system.
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21237
- Country United States
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