9103 Franklin Square Dr, # 305, Baltimore, Maryland, 21237
This center offers high-quality clinical care, with many patients praising the doctors and nurses for their expertise and kindness. However, the practice is plagued by significant administrative issues, including long wait times, frequent appointment cancellations, and poor communication. Patients often feel frustrated by the lack of continuity in care and the difficulty in reaching the office. While the medical outcomes are often excellent, the administrative experience is a major pain point.
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If you are pregnant, try to schedule appointments early in the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I love my provider, but the wait is too long.
They need to improve their scheduling system.