MedStar Shah Medical Group at Annapolis Endocrinology Medical Center
108 Forbes St, 2nd Floor, Annapolis, Maryland, 21401
This practice is plagued by severe administrative issues, particularly with their call center and scheduling. While many patients appreciate the medical care provided by the doctors, the frustration with the front desk, long wait times, and billing errors is a recurring theme. It is a classic case of good clinical care being overshadowed by poor administrative management.
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If you have an appointment, call to confirm it multiple times to ensure it's actually in their system.
✓ What Works Well
- Knowledgeable doctors
- Thorough care
✗ Areas to Improve
- Terrible call center
- Long wait times
- Billing errors
- Why can't I reach anyone?
- Is my appointment actually on the schedule?
Great doctor, but the office is a nightmare.
Impossible to get an appointment.
Staff is unprofessional.
- Category Health & Medical
- City Annapolis
- State Maryland
- Postcode 21401
- Country United States
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