MedStar Shah Medical Group at Fort Washington
900 Swan Creek Rd E, empty, Fort Washington, Maryland, 20744
The medical providers, particularly Dr. Williams and Dr. Riggins, receive high praise for their care and expertise. However, the administrative side of the practice is a major source of frustration, with many patients reporting difficulty reaching the office by phone and experiencing poor customer service. The facility's cleanliness has also been a point of contention for some.
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If you have trouble reaching the office by phone, consider using the patient portal for non-urgent communication.
✓ What Works Well
- Excellent and caring doctors
- Thorough medical exams
- Professional medical staff
✗ Areas to Improve
- Poor phone communication
- Difficulty scheduling appointments
- Cleanliness concerns
- Why is it so hard to reach the office?
- Are the doctors accepting new patients?
Dr. Williams is a fantastic doctor.
The front office is the absolute worst.
The medical care is great, but the admin side needs help.
- Category Health & Medical
- City Fort Washington
- State Maryland
- Postcode 20744
- Country United States
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