MedStar Shah Medical Group at J Patrick Jarboe Medical Center
22590 Shady Ct, California, Maryland, 20619
The clinic has a mix of highly regarded doctors and significant administrative complaints. Patients love the medical care provided by doctors like Dr. Patel and Dr. Sandor, but frequently cite issues with the call center, billing, and front desk staff. It is a high-quality medical facility hampered by poor operational management.
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If you need an appointment, call early in the morning or use the online portal to avoid the call center.
✓ What Works Well
- Excellent physicians
- Thorough physicals
- Professional clinical staff
✗ Areas to Improve
- Poor call center service
- Billing errors
- Unprofessional front desk
- Why is it so hard to get an appointment?
- How do I fix a billing error?
Doctors are great, staff needs training
Wait times are long
Great care, bad communication
- Category Health & Medical
- City California
- State Maryland
- Postcode 20619
- Country United States
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