Meineke Car Care Center
2248 Madison Ave, Granite City, Illinois, 62040
Meineke in Granite City has a polarizing reputation. While some customers praise specific managers like Roy for being helpful and communicative, many others report significant issues with overcharging and poor workmanship. There are frequent complaints about misdiagnosed problems and a lack of accountability when repairs fail. It seems like a hit-or-miss experience depending on who is working that day.
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Always get a second opinion if you are quoted for major repairs here.
✓ What Works Well
- Some staff members are very helpful
- Quick turnaround for some services
- Convenient location
✗ Areas to Improve
- Reports of overcharging and unnecessary repairs
- Inconsistent quality of mechanical work
- Poor communication and customer service issues
- Do they honor warranty work?
- Why is the diagnostic fee so high?
- Can I get a second opinion on their quotes?
Roy is great, but the rest of the shop is hit or miss.
Be careful with their upselling tactics.
Workmanship seems inconsistent.
- Category Automobile
- City Granite City
- State Illinois
- Postcode 62040
- Country United States
