Mel Korum Family YMCA
302 43 Ave SE, Puyallup, Washington, 98374
The Mel Korum Family YMCA is a popular fitness hub, but it faces significant criticism regarding customer service and facility maintenance. While many members enjoy the pool and gym equipment, others report issues with dirty locker rooms and unresponsive phone support. The membership pricing and guest pass policies are frequent sources of frustration for long-time members.
We analyze 73 public reviews for Mel Korum Family YMCA using our data models and filter out spam to highlight only authentic feedback.
Email is often more effective than calling if you need a response from management.
✓ What Works Well
- Great pool and gym equipment
- Family-friendly atmosphere
- Good variety of classes
✗ Areas to Improve
- Poor customer service/phone support
- Dirty locker rooms
- Rising membership costs
- Why is it so hard to reach someone by phone?
- Are guest passes included in the membership?
- Is the pool temperature consistent?
The facility is nice, but the service is lacking.
Locker rooms need a deep clean.
Great programs for kids, but expensive.
- Category Health & Medical
- Neighborhood Puyallup
- City Puyallup
- State Washington
- Postcode 98374
- Country United States
