Melia M. Lucero, MD
301 Seton Pkwy, Suite 400, Round Rock, Texas, 78665
Patients generally praise Dr. Lucero for her compassionate bedside manner and detailed explanations. However, the office staff frequently receives criticism for being rude and disorganized. Scheduling issues and billing disputes are common pain points. Despite these administrative headaches, many patients remain loyal due to the doctor's expertise.
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Patients suggest calling the billing department directly rather than the main office line to resolve disputes.
✓ What Works Well
- Compassionate doctor
- Detailed explanations
- Professional medical care
✗ Areas to Improve
- Rude office staff
- Scheduling delays
- Billing issues
- How do I appeal a missed appointment fee?
- Why is the front desk so difficult to reach?
Dr. Lucero is spot on with her care.
The front office is a total mess.
Billing is a nightmare.
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78665
- Country United States
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