Melissa Gioia Austin, MD
6316 W Union Hills Dr, Suite 100, Glendale, Arizona, 85308
Dr. Austin is widely praised for her calm, confident, and compassionate care. Many patients feel she is the best OB/GYN they have ever had. However, there are consistent complaints about the office staff, long wait times, and difficulty reaching the office by phone. The practice is often described as a 'business center' rather than a patient-focused clinic.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for long wait times and try to use the patient portal for all non-urgent communication.
✓ What Works Well
- Excellent doctor
- Compassionate care
- Knowledgeable
✗ Areas to Improve
- Rude office staff
- Long wait times
- Poor phone communication
- Why is it so hard to get an appointment?
- Is the office staff always this rude?
Dr. Austin is amazing
Staff needs training
Great care, bad admin
- Category Health & Medical
- City Glendale
- State Arizona
- Postcode 85308
- Country United States
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