1080 Kane Concourse, Bay Harbor Islands, Florida, 33154
Patients consistently highlight the high level of medical skill and bedside manner of the doctors, particularly Dr. Lazarus and Dr. Aber. The clinical care is described as thorough and professional. However, the front desk staff receives frequent criticism for being rude, dismissive, and disorganized, which detracts from the overall patient experience.
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If you are a new patient, try to book the first appointment of the day to avoid the long wait times often reported later in the day.
✓ What Works Well
✗ Areas to Improve
Doctors are fantastic, but the front office needs a change.
I felt rushed by the staff but the doctor was great.
Great medical care, but the administrative side is frustrating.