Personal Care · Nail Salon

Melissa Nails

608 Clinton Ave, Albany, New York, 12206

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

Melissa Nails is a long-standing salon that has a very mixed reputation. While some long-time clients swear by the skill of specific technicians, there are frequent and serious complaints about poor customer service, inconsistent quality, and even health concerns. It's a place where you might get a great set if you're lucky, but the overall experience is often described as stressful and unprofessional.

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Highest rating
20
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We analyze 71 public reviews for Melissa Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 45/100
Staff Behavior 40/100
Pro Tip

Try to book with a specific, highly-rated technician if you decide to visit.

No appointments
Mixed reviews
Pros & Cons

✓ What Works Well

  • Some very talented technicians
  • Long-standing business
  • Convenient location

✗ Areas to Improve

  • Poor customer service
  • Inconsistent quality
  • Reports of health and safety issues
Frequently Asked Questions
  • Do they take appointments?
  • Is it cash only?
  • Are they good with designs?
User Feedback

Love my nails

Worst service ever

Inconsistent quality