Memorial Hermann Surgical Hospital First Colony
16906 Southwest Fwy, Sugar Land, Texas, 77479
This surgical hospital is highly regarded for its compassionate and professional medical staff. Patients frequently praise the nurses and doctors for their attentiveness and care. However, the billing department is a major source of frustration, with many patients reporting difficulty getting calls returned and errors in their accounts. If you can get past the administrative hurdles, the medical care is excellent.
We analyze 70 public reviews for Memorial Hermann Surgical Hospital First Colony using our data models and filter out spam to highlight only authentic feedback.
Keep detailed records of all payments and communications with the billing department.
✓ What Works Well
- Excellent nursing and medical care
- Compassionate and professional staff
- Clean and well-run facility
✗ Areas to Improve
- Terrible billing department
- Difficulty reaching staff by phone
- Occasional administrative errors
- Why is my bill incorrect?
- How do I get a refund?
- Is this facility in-network?
Medical staff is top-notch.
Billing is a nightmare.
Great care, poor admin.
- Category Health & Medical
- Neighborhood Sugar Land
- City Sugar Land
- State Texas
- Postcode 77479
- Country United States
