Memorial Orthopaedic Surgical Group
2760 Atlantic Ave, Long Beach, California, 90806
This group is highly regarded for its surgical expertise and successful patient outcomes. Patients often praise the individual doctors for their skill and bedside manner. However, the administrative side of the practice, including office staff and billing, is a frequent source of frustration. Despite these administrative hurdles, the quality of medical care keeps patients coming back.
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Follow up on your own paperwork, especially for disability or insurance, as the office staff can be slow to process these requests.
✓ What Works Well
- Excellent surgical outcomes
- Highly skilled and knowledgeable doctors
- Supportive physical therapy team
✗ Areas to Improve
- Poor office communication
- Long wait times for appointments
- Administrative errors with paperwork
- How do I get my paperwork filed?
- Why is it so hard to reach the office?
The doctors are amazing, but the office staff is a nightmare.
Life-changing surgery, I am so grateful.
Great physical therapy team.
- Category Health & Medical
- City Long Beach
- State California
- Postcode 90806
- Country United States
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