Memorial Sloan Kettering Cancer Center Basking Ridge
136 Mountainview Blvd, Basking Ridge, New Jersey, 07920
The feedback for this center is highly polarized. Many patients report life-saving, world-class care, praising the doctors and nurses for their compassion and expertise. However, a significant number of patients express deep frustration with the administrative side, specifically regarding scheduling, communication, and billing. While the clinical care is often described as top-tier, the administrative experience can be a major source of stress for patients. It is a facility where the medical care is strong, but the patient experience could be significantly improved.
We analyze 79 public reviews for Memorial Sloan Kettering Cancer Center Basking Ridge using our data models and filter out spam to highlight only authentic feedback.
Be prepared to be your own advocate when it comes to scheduling and insurance authorizations.
✓ What Works Well
- World-class medical care
- Compassionate and expert staff
- Clean and comfortable facility
✗ Areas to Improve
- Poor scheduling and communication
- Billing and insurance issues
- Long wait times
- How do I schedule an appointment?
- Why is it so hard to reach someone?
- Is this covered by my insurance?
Doctors are amazing, but the office is a mess
Life-saving care
Administrative experience is very stressful
- Category Health & Medical
- City Basking Ridge
- State New Jersey
- Postcode 07920
- Country United States
